Question 1

What services does Waveforge provide?

Accepted Answer

We specialize in commercial HVAC installation, repairs, and maintenance, as well as select residential services. Our expertise covers heating, cooling, ventilation, and energy-efficient HVAC solutions.

Question 2

Where does Waveforge provide services?

Accepted Answer

We proudly serve Wilmington, NC, and surrounding areas. Contact us to see if we cover your location.

Question 3

Are you licensed to work in Wilmington, NC, and surrounding areas?

Accepted Answer

Yes, Waveforge is fully licensed to provide heating and cooling services in Wilmington, NC, as well as Leland, Carolina Beach, Wrightsville Beach, Southport, and other local areas.

Question 4

Do you have insurance for your work?

Accepted Answer

Yes, Waveforge is fully insured to protect both our customers and our team. We carry comprehensive liability insurance to give you peace of mind when working with us.

Question 5

Are you bonded?

Accepted Answer

Yes, Waveforge is a bonded company, ensuring that our services meet all legal and professional standards. This bond further protects you as a customer.

Question 6

Do you offer a work guarantee for your services?

Accepted Answer

Yes, at Waveforge, we offer a satisfaction guarantee on all of our heating and cooling services. If you're not completely satisfied with our work, we'll make it right.

Question 7

What does your work guarantee cover?

Accepted Answer

Our work guarantee covers both repairs and installations. If there are any issues related to the service we performed, we will resolve them at no additional cost.

Question 8

What types of commercial properties do you service?

Accepted Answer

We work with office buildings, retail spaces, warehouses, restaurants, healthcare facilities, and more.

Question 9

Do you offer HVAC system design and installation for new buildings?

Accepted Answer

Yes, we provide full HVAC system design, installation, and upgrades for new and existing commercial buildings.

Question 10

Can you handle large-scale HVAC repairs and replacements?

Accepted Answer

Absolutely. We specialize in diagnosing and repairing commercial HVAC systems, including rooftop units, split systems, and ductless setups.

Question 11

How do I know if my commercial HVAC system needs repair or replacement?

Accepted Answer

Common signs include inconsistent temperatures, high energy bills, frequent breakdowns, and unusual noises. We can assess your system and recommend the best solution.

Question 12

Do you offer commercial HVAC maintenance contracts?

Accepted Answer

Yes, we provide customized maintenance plans to keep your system running efficiently, reduce downtime, and extend equipment lifespan.

Question 13

What’s included in a commercial HVAC maintenance plan?

Accepted Answer

Our plans include routine inspections, filter changes, coil cleaning, refrigerant checks, and performance assessments to prevent costly repairs.

Question 14

Do you provide emergency HVAC repair services?

Accepted Answer

Yes, we offer 24/6 emergency repair services for urgent HVAC breakdowns in commercial buildings. Emergency services available on Saturdays for Hospitals and or Health Care facilities only.

Question 15

Can you help improve energy efficiency in my commercial building?

Accepted Answer

Yes, we offer high-efficiency HVAC solutions, smart thermostats, and system upgrades to reduce energy costs.

Question 16

Do you provide air quality solutions for businesses?

Accepted Answer

Yes, we install and maintain air purification systems, humidity control solutions, and ventilation upgrades to improve indoor air quality.

Question 17

How can I get a quote for HVAC services?

Accepted Answer

Contact us via phone or our website to schedule a free consultation and estimate.

call for a free quote: 910-218-5765 - OpEN SUNDAYS-FRIDAYS

waveforge-FAQ